Terms and Conditions

Terms and Conditions
Last updated: 25 September 2025

Welcome to Perfect Gift Shop. By accessing or purchasing from our website (perfectgiftshop.co.uk), you agree to the following Terms and Conditions. Please read them carefully.

1. About Us
Perfect Gift Shop (“we”, “us”, “our”) operates as an online gift retailer. We partner with trusted UK suppliers who ship products directly to customers.

Business Name: Perfect Gift Shop  
Email: sales@perfectgiftshop.co.uk

2. Use of Our Website
- You must be at least 18 years old or have parental/guardian consent to use this site.  
- You agree not to misuse the website (e.g., attempt to hack, copy content, or disrupt services).  
- We reserve the right to update, change, or remove products, prices, or content at any time.  

3. Products and Orders
- All products are subject to availability.  
- Product descriptions and images are provided by our suppliers; we aim for accuracy but cannot guarantee colours or packaging will always be identical to images shown.  
- When you place an order, you will receive an email confirmation. This does not constitute acceptance of your order. We reserve the right to cancel and refund any order before dispatch.  

4. Pricing and Payment
- All prices are in GBP (£) and include VAT where applicable.  
- Payment is taken securely at checkout through our approved payment partners.  
- If a pricing error is found, we will contact you before processing your order.  

5. Shipping and Delivery
- Orders are shipped directly from our UK suppliers.  
- Delivery times are estimates only and may vary depending on stock, location, and courier services.  
- We are not responsible for delays caused by courier services or events outside our control.  

6. Returns and Refunds
- You have the right to return most items within **14 days** of receiving your order.  
- Returned items must be unused, in original packaging, and in resellable condition.  
- Some items (e.g., personalised goods, hygiene products such as soaps) are non-returnable unless faulty.  
- Refunds are processed once the item is received and inspected.  
- Customers are responsible for return postage unless the item is faulty.  

7. Limitation of Liability
- We are not liable for indirect or consequential loss arising from use of our website or products.  
- Our total liability for any claim shall not exceed the price of the product purchased.  

8. Intellectual Property
- All content on this site (text, images, branding) belongs to Perfect Gift Shop or our suppliers.  
- You may not copy, reproduce, or use our content without written permission.  

9. Privacy and Data Protection
- Your data is handled in line with our Privacy Policy and GDPR requirements.  
- We do not sell or share your personal details with third parties, except as necessary to fulfil your order.  

10. Governing Law
These Terms are governed by the laws of England and Wales. Disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.  

11. Contact Us
For questions about these Terms and Conditions, please contact us at:  
📧 sales@perfectgiftshop.co.uk